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FAQs

01 Do you offer a free consultation?

Yes, we offer an initial consultation to discuss your situation and explain your options

02 How much will it cost to use your services?

Costs and funding arrangements vary depending on the type and complexity of your case. We will explain the likely costs and the funding options available to you before you decide to proceed.

For certain types of claims, including Personal Injury, Flight Delay and Discretionary Commission Claims, we may be able to act for you on a “No Win, No Fee” basis, subject to your claim meeting our eligibility criteria and the terms of the relevant agreement.

For other matters, we may offer fixed fees or charge according to the time spent dealing with your case. Where this applies, we will provide you with clear information about our charges and a written estimate of the likely costs before starting work.

Our aim is to ensure that you understand how your case will be funded and what you may have to pay before you instruct us to proceed.

03 What is a “no win, no fee” agreement?

For certain types of claims, including Personal Injury, Flight Delay and Discretionary Commission Claims, we may be able to act for you on a “No Win, No Fee” basis. This means that, subject to the terms of your agreement with us, you will not normally have to pay our legal fees if your claim is unsuccessful. If your claim is successful, our fees and any applicable deductions will be explained to you clearly before you instruct us.

There may be certain expenses or other costs associated with pursuing your claim, and we will explain these to you in advance together with how they will be dealt with.

For Immigration matters, we generally charge a fixed fee for the agreed work. The amount will depend on the type of application or work required, and we will confirm the fee and the work included before you instruct us.

04 How long will my case take?

It depends on the type of case and how complex it is. Some matters, like straightforward visa applications or debt recovery, can be resolved in weeks. Others, such as complex claims or disputes going to court, may take several months or longer. We’ll give you a realistic time estimate at the start and keep you updated throughout.

05 What documents will I need to provide?

It depends on your case—common examples include ID, proof of address, and any evidence supporting your claim or defence. For immigration cases, you may need passports, visa records, and supporting documents. For litigation, you might need contracts, photographs, or correspondence. We’ll give you a personalised checklist at the start.

06 Will my case have to go to court?

Not always—many cases are resolved through negotiation or settlement. We aim to settle disputes quickly and cost-effectively, avoiding court where possible. However, if court proceedings are necessary to protect your rights, we will prepare your case thoroughly and represent you with skill and determination.

07 How do I start the process?

Just contact us—by phone, email, or online form—and we’ll guide you from there.